Domain Atlas

Predictive screening and profiling where the cost of both false alarms and misses lands on families — and where the human override layer has measurably mattered.

Fraud scoring, eligibility automation, and care allocation — the domain with the largest documented harms, almost all of them ending in courts and commissions.

Generative and rules-based assistants that transcribe, summarize, triage, and increasingly draft the records and decisions institutions run on — meeting scribes, mail-triage filters, evidence summarizers, ruling drafters, and automation that removes the caseworker from the routine path entirely. The human review step is the load-bearing control, and the throughput that justifies the tool is the same pressure that erodes it — with a verifier that checks human work at one edge of the range and deployments halted after the harm was measured at the other.

Conversational systems standing between the public and their benefits — public-facing chatbots, adviser-gated copilots, federated whole-of-government fleets, and navigation intermediaries whose quiet removal is itself the harm. An authoritative wrong answer is indistinguishable, to its victim, from policy; what sets the exposure is whether a professional gates the answer, whether anyone measures accuracy at all rather than mere deflection, and whether the whole channel rests on a single actor who can switch it off. The Lab networks in this domain model only what happens inside the operating organization — its operators, engines, and knowledge stores; the members of the public asking the questions sit outside the dynamics, and harm to them is documented in each case file, never computed on a diagram.

Prioritization and prevention scores deciding who reaches scarce housing help first — where a more accurate model can still leave the same people under-served, and the quietest harm is often the person the system never surfaced.

Risk scores and triage rankers deciding whose crisis is seen first — where the rare event is nearly impossible to predict reliably, the flag moves a proxy more surely than the outcome, and a score can quietly gate access to care.